PRIVACY POLICY

1. Personal Information We Collect

1.1. Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Individual web pages or products viewed
  • Websites or search terms that referred you to the Site
  • Interaction with the Site

This data is referred to as “Device Information”, collected using:

  • Cookies: Small data files stored on your device. More information on managing cookies can be found at www.allaboutcookies.org.
  • Log Files: Track actions on the Site, collecting data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing activity.

1.2. Order Information

When you make a purchase or attempt to do so, we collect the following information:

  • Full name
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Email address
  • Phone number

Both Device Information and Order Information are collectively referred to as “Personal Information.”

2. How We Use Your Personal Information

We use the Order Information to:

  • Process and fulfill orders, including payment processing and shipping arrangements
  • Send invoices, order confirmations, and customer service notifications
  • Communicate with customers regarding orders or inquiries
  • Screen orders for potential fraud or security risks
  • Provide product updates, promotions, and marketing communications, subject to customer preferences

We use the Device Information to:

  • Monitor the Site for fraud and security threats
  • Improve and optimize website performance
  • Generate analytics on customer browsing behavior
  • Evaluate the effectiveness of marketing and advertising campaigns

3. Sharing Your Personal Information

We may share your Personal Information with third parties when necessary for the purposes described above. Additionally, Personal Information may be disclosed to:

  • Comply with legal obligations, such as responding to subpoenas or court orders
  • Prevent fraud and ensure security

4. Behavioral Advertising & Marketing

We use your Personal Information to provide targeted advertisements and marketing promotions. More details on targeted advertising can be found at NAI’s educational page.

4.1. Opting Out of Targeted Advertising

You can opt out of personalized advertising through:

Additionally, opt-outs for multiple services are available at the Digital Advertising Alliance’s opt-out portal.

5. Do Not Track Signals

We do not alter our data collection and usage practices when a Do Not Track signal is received from a browser.

6. Your Rights (GDPR & CCPA Compliance)

If you are a European resident, you have the right to:

  • Access the personal information we hold about you
  • Request corrections, updates, or deletion of your personal data
  • Object to the processing of your data under certain conditions

To exercise these rights, contact us using the details provided below.

6.1. Data Transfers

Your information may be transferred outside of Europe, including to Canada and the United States, for order fulfillment and operational purposes.

7. Data Retention

We retain your Order Information unless you request its deletion.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect:

  • Changes in data collection practices
  • Compliance with legal and regulatory updates
  • Operational adjustments in business

Any changes will be posted on this page.

9. Contact Information

For privacy-related inquiries, please contact:

Email: contact@vessita.com
WhatsApp: +44 7462 406281
Instagram Direct Message: @vessitalondon

Customer support is available Monday – Friday, 9 AM – 6 PM (GMT).